To whom it may concern. I am writing to you regarding your company’s opening. I have been working as a Customer service agent for more than 8 years now, and during that time I’ve developed impeccable phone manners and an ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. Duties at my previous company included capturing orders, delivery queries, dealing with customer complaints and handling most business queries telephonically and via email. During my tenure, I implemented a new order placement form which help the customers and our business in capturing customer orders accurately and timeously My experience at Total SA. has helped me improve my leadership skills, hone my organizational skills, and has provided me with extensive knowledge of internal sales. I’m looking forward to discussing the position with you in more detail soon. I feel confident that I fulfill the requirements for your position. Thank you for your time and consideration. Sincerely, Bafikile Mbatha 084 744 7198 bmbatha2@gmail.com
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